On behalf of Shelvie Jean team, our hearts go out to everyone, because we are all affected by this unprecedented time of uncertainly. In these rapidly changing circumstances, we believe that communication and transparency are key and we want to let you know the efforts we are making to do our part to flatten the curve.
Our management team is closely monitoring all DPH, CDC and other pertinent communications and will reflect changes to ensure that we are operating with the upmost care for both our customers and employees. Please check back here as circumstances and policies may change. If you have any questions or concerns regarding our response or policies please email us at firstname.lastname@example.org
Our thoughts and prayers are with you and your loved ones during these difficult times. Our mission is the same as it always has been and we will work together with our team to bring color, confidence and happiness to your day. As out lives continue to change, just remember we're all in this together.
We will try hard to ship out orders as soon as possible, but there could be delays with shortness of staff at this time. It could take 48 to 72 hours for it to ship, with so many orders going out. Thank you for all your understanding.
We will not be accepting any RETURNS at this time also from the CDC after is has been shipped to you and you have received it. Sorry for any inconvenience that that may cause you. But this is the orders that we have received from the CDC at this time and we are to follow and obey them.
Thank you for shopping with Shelvie Jean and we are all in this together. Thank you for all your Support through these trying time. We appreciate all the orders and helping us stay in Business.